Electronic Fulfillment Policy
Fulfillment & Access Policy.
All digital services, AI credits, and account features on ScholarMark (DECENTRASEC (PRIVATE) LIMITED) are provisioned electronically in real time upon payment confirmation.
Instant Electronic Provisioning
- AI credits, audit capabilities, and subscription benefits are provisioned immediately upon transaction confirmation.
- Access to the researcher dashboard, manuscript inspection tools, and seal registry is granted in real time.
- No physical shipment is involved — all deliverables are 100% digital and available on demand 24/7.
Payment Gateway Verification
- Online payments are processed securely through Bank Alfalah, Alfa wallet, and certified card networks.
- Account tier upgrades trigger automatically the moment Bank Alfalah confirms successful authorization.
- For institutional bank wire transfers, access is provisioned upon bank clearance and receipt validation.
Service Access & Uptime
- All digital services and cryptographic proof downloads are accessed through your secure ScholarMark portal.
- Our cloud infrastructure maintains high-availability uptime across domestic and international nodes.
- Downloadable audit certificates and Proof-of-Discovery verification records remain accessible throughout your subscription.
Credit Usage & Rollover
- AI credits are consumed as paper audits or double-blind reviewer requests are executed.
- Active subscription accounts enjoy rollover of unused monthly credits to subsequent billing periods.
- If a plan is cancelled, remaining credits remain fully usable until the conclusion of the prepaid period.
Digital Invoicing & Confirmation
- An automated electronic invoice and transaction receipt are dispatched immediately to your registered email.
- Complete billing history and PDF invoices are downloadable from your account billing tab at any time.
- Invoices clearly state DECENTRASEC (PRIVATE) LIMITED as the merchant of record with full corporate identifiers.
Corporate Fulfillment Desk
DECENTRASEC (PRIVATE) LIMITED (DBA ScholarMark)
Registered Address: A-201, Block-12, Gulistan-e-Jauhar, Karachi, Pakistan.
Local Helpline: +92-310-1288813 | Support Email: partners@decentrasec.com
Have questions about how your account or institutional seat is provisioned? Our team is available to assist.